Terms of service

Privacy Policy

Last Updated: 04/06/2025

This Privacy Policy describes how elissarua.com (“we”, “our”, or “the Site”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

Contact

If you have any questions about this policy or want to make a privacy-related request or complaint, please contact us at contact@elissarua.com.

Collecting Personal Information

We collect certain information to provide and improve our services. This includes:

Device Information

  • Purpose: To load the site properly and analyse usage
  • Collected via: Cookies, log files, web beacons, pixels
  • Examples: IP address, browser type, time zone, pages visited, search terms, and interactions
  • Shared with: Our processor Shopify

Order Information

  • Purpose: To process your order, handle payments, shipping, and customer communication
  • Collected from: You
  • Examples: Name, billing/shipping address, email, phone number, payment details
  • Shared with: Shopify

Customer Support

  • Purpose: To provide support or answer your questions
  • Collected from: You (when you contact us)

How We Use Personal Information

We use your personal data to:

  • Process orders and payments
  • Arrange shipping
  • Send order confirmations and updates
  • Provide customer support
  • Send updates and offers (if you've opted in)

Sharing Your Information

We share data with Shopify to power our store. Their privacy policy: https://www.shopify.com/legal/privacy.

We may also disclose your information to comply with laws or protect our rights.

GDPR (EEA Residents)

If you are in the EEA, we process your personal information based on:

  • Your consent
  • Our contract with you
  • Legal obligations
  • Legitimate business interests

You have the right to request access, correction, deletion, or transfer of your personal data. Contact us at contact@elissarua.com to make a request.

Your data may be processed in Ireland and transferred outside the EEA (e.g. to Shopify in Canada or the USA). Learn more: Shopify GDPR Whitepaper.

CCPA (California Residents)

You have the right to access, correct, or delete your personal information. Contact us to make a request, or to appoint an authorised agent to do so on your behalf.

Cookies

We use cookies to improve your experience, store preferences, and analyse site traffic. Some cookies are essential for site functionality; others help us understand how you use our site.

To manage or disable cookies, use your browser settings. For details, visit www.allaboutcookies.org.

Do Not Track

Our site does not respond to "Do Not Track" signals, as there is no consistent industry standard.

Changes to This Policy

We may update this Privacy Policy as needed for legal or operational reasons. We encourage you to review this page regularly.

Complaints

If you're unhappy with how we’ve handled your data, contact us first. If you remain unsatisfied, you may contact your local Data Protection Authority.